At Bigbud Flower Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order.
1. Information We Collect
We may collect the following information:
- Full Name
- Delivery Address
- Contact Number / Email
- Order Details
- Payment Information (processed securely through third-party gateways)
2. How We Use Your Information
We use your data for:
- Processing and delivering your flower orders
- Contacting you regarding your purchase
- Improving customer service
- Sending promotional offers (only with your consent)
3. Payment Security
We do not store your credit/debit card details. All online payments are processed through secure, PCI-compliant third-party payment gateways.
4. Sharing Your Information
We do not sell or share your personal data with any third parties except:
- Delivery partners (for order delivery)
- Payment gateways (for secure transactions)
- Legal authorities (if required by UAE law)
5. Cookies
Our website may use cookies to improve user experience, website performance, and analytics.
6. Data Protection
We follow strict security standards to protect your information from unauthorized access.
7. Your Rights
You may request:
- Correction of your data
- Deletion of your data
- Unsubscribe from marketing messages
8. Contact Us
For any privacy concerns:
📧 Email: support@bigbudsflower.com
📞 Phone: +971 04 3200122